Returns and Replacement Policy
Avon Returns & Replacement Policy
- Avon offers return or replacement of products that can be initiated within 30 days of the date of the invoice.
- Returns/replacements are accepted only in case of
◦ Defects,
◦ Damages during delivery,
- Returns/replacements are accepted for unused products only
- Kindly ensure the product is in its original condition with tags attached.
- The maximum product quantity allowed for returns or replacement is the quantity invoiced
- In case there is a delay in delivery beyond the timeline stipulated in Delivery and Shipping Policy, there shall be an option to cancel / return the order.
- Cost of return shipping is not applicable.
In case of any Missing & Interchange products delivered to you in your order. Kindly contact to customer care within 3 days from delivery date.
Avon Return Process
Please initiate returns or replacements for products by
• Calling us our Customer Care number at +91 9205602866
• Emailing us at
- hello@avon.co.in for Customers
- customercare.avon@questretail.in for Avon Representatives